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Print Production / Zoom Operator

Practice/Department: Operations & Support
Location: Phoenix, AZ
Position Type: Full Time, Non-Exempt

At BTS, we partner with clients to enable strategy execution. We provide the skills, tools, and knowledge so people understand how their daily work impacts business results. We are experts in behavior change, care deeply about delivering results, and inspire people do the best work of their lives.

Our internal print department, which provides design and production of training materials for BTS worldwide, is looking for a Production and Virtual Assistant. 50% of the time you will be responsible for the production of client projects from print, through construction to shipping while ensuring they are delivered on time and are of the highest quality. The other 50% you will be supporting our consultants during their virtual deliveries. This is a full-time position. Some overtime hours as needed will be required.

  • Adherence to all standard operating procedures for the production department
  • Assembly of all materials with 100% accuracy to achieve highest quality
  • Packaging and shipping of materials as needed
  • Updating status of jobs on production board in timely fashion
  • Identify and follow up with Team Lead on any questionable parts list/materials instructions
  • In conjunction with the Team Lead and Production Manager, contribute and share best practices with the production team to encourage continuous improvement
  • Operating in a virtual environment i.e. creating zoom links, operating a meeting room, create and set options for breakout rooms
  • Answer support questions from participants
  • This role is primarily for Zoom but may include Webex or Microsoft Teams

Our Phoenix office is home to a variety of different roles and functions, such as Graphic Design, Print Production, and Digital Services. The fun factor is BIG. You’ll laugh a lot. No, really. We believe in having fun while we work. Life’s too short, right? And we do our work in a team-based setting where our entrepreneurial culture of freedom and responsibility empowers you to contribute from your first day. Our office space is located in the Camelback Corridor. We’ve got tech start-up amenities – think stocked fridge, pool table, gym, etc. – but aren’t a tech start-up. IE, we don’t have nap pods and you get to go home at night.

Required Skills:

  • Previous print/copy center production experience
  • Experience with cutting, binding, lamination and printing of materials
  • Excellent organizational and interpersonal skills
  • Strong attention to detail
  • Proficiency with Microsoft Office Suite, Adobe Creative Suite and Quark
  • Experience operating a Xerox Versant V180 and Xerox Iridesse Production Press or similar digital copier
  • Ability to multi­task and function in a fast paced, ever­ changing environment
  • Shipping background/ experience preferred
  • Must be able to lift a minimum of 80 lbs.
  • All candidates must be eligible to work in the United States permanently without sponsorship






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