Contract Type: Permanent

Hours: Full time.

Language Requirements: You MUST be fluent in both Dutch and English

Based: The role will be based in our Amsterdam office - Barbara Strozzilaan 201

1083 HN Amsterdam

Hybrid working: The role will be office based at least 3 days per week (60% of working hours).

The role of Operations Coordinator at BTS:

This is an entry level role within the organisation, well suited to someone looking to progress in a professional service setting.

In this role you will:

• Initially partner with more experienced colleagues to understand the role, how we work with clients and our systems before being allocated to work with your own internal account teams, providing logistical and administrative support to coordinate and deploy our programmes to regional and global clients.
• You will play a key role in supporting the office management, partnering with an experienced peer and the Head of Office. This will include assisting with day-to-day tasks, arranging and shipping printed materials to be used in our workshop deliveries, as well as shipping and preparing IT equipment throughout Europe.
• As you learn and develop, you’ll take on more complex and involved programmes of work, working with multiple stakeholders to ensure each client project is run successfully.

Variety is key in all our roles. You’ll work on multiple projects at one time, across different industries, and with different internal teams. The work is responsive to the projects and clients so the pace can fluctuate.

This is all done in a team-based setting where our culture of freedom and responsibility empowers you to contribute from your first day.

Is this for you?:

If you…

• Have a strong customer service ethic.
• You have a higher professional education (HBO) or equivalent.
• Be pro-active, structured and organised to support the rollout of our programs which will cover both Amsterdam and Europe
• Are resilient and adaptable, open to navigating change and ambiguity.
• Can work at pace and are able to manage your workload and balance shifting priorities.
• Bring professional maturity, are confident, curious and proactive, ready to ask questions and always keeping an eye on what comes next.
• Demonstrate strong communication skills and an ability to build relationships at all levels.
• Confident accurately maintaining data and using multiple digital platforms.

AND can have fun with colleagues and clients as you go, then you might just be who we’re looking for…

Please note that we are unable to provide visa sponsorship for this role so you will need to have the right to live and work in the Netherlands or EU. You will also be asked to work from the Amsterdam office so should live within a reasonable commuting distance or be prepared to move prior to commencing in the role.